South Central Ohio.
No Contracts • No Data Caps
Featuring Fiber-fed Fixed Wireless Network.
Point Broadband’s Fiber-fed Fixed Wireless network often serves areas that, until now, have had limited or no Internet service. Our fiber-fed fixed wireless broadband offers high-speed internet access via a strong, consistent wireless signal from vertical assets in each community. Our fiber-fed fixed wireless network is much more robust than antiquated DSL (phone line) Internet, and when compared to satellite Internet, provides much better latency due to significantly less signal distance traveled.
Not satellite Internet service. It’s way better!
Point Broadband offers fast, reliable internet service to residential and business customers in rural and suburban America. We are making significant investments building state-of-the-art wireless broadband networks to better serve areas that, until now, have had limited or no internet service. We want to earn your business by providing you with an advanced, yet simple internet solution and backing that up with great customer service.
- For Home or Business
- No Data Limits or Speed Throttling
- No Hidden Fees
- No Contracts
- No Equipment to buy
- No Credit Checks
- Outstanding Customer Service
Point Broadband believes everyone should have access to the best Internet service to connect with friends, family and customers. Here’s what some of our customers have had to say about us:
WIRELESS INTERNET FAQs
Tell me about the technology. What is wireless Internet?
We offer Fiber-fed Fixed Wireless LTE or 5G Internet in many areas that have often been overlooked by the cable companies. Our wireless product differs from cable, satellite, fiber, mobile, or DSL (phone line). There are no wires that are attached from somewhere off-site to your structure. Fixed wireless Internet is received at your location wirelessly from a vertical structure within a few miles from your home or business.
Fixed wireless should not be confused with WiFi, where bandwidth is shared on a “one to many” basis, typically in a “hotspot”. Rather, fixed wireless Internet locks in a secure signal between two points, the tower, and your individual home or business.
Because both endpoints are in fixed locations, we are able to lock in a signal, rather than trying to find a moving target the way mobile wireless technology works. In comparison to satellite Internet, because the fixed wireless signal travels just a few miles from a terrestrial tower, its latency (ping time) is typically faster than satellite Internet. It is also less impacted by weather, making for a better customer experience than satellite.
Note that with fixed wireless Internet, the strength and dependability of the Internet service depend heavily on the signal from the radio to the tower. Coverage for wireless Internet depends on the signal between your home/business and a fixed tower location. Feasibility is determined on a case-by-case basis, depending on distance, topography, foliage, and network capacity.
What can I expect at the time of installation?
You can expect a trained installation technician to arrive and begin a site survey in order to determine the best location to attach an antenna/radio, typically on the top or side of your structure. The technician will keep you informed as to the installation location, and will then install both outside equipment and inside WiFi router. They will then leave you with your WiFi name & password to integrate with all of your home devices. We plan for standard installations to take up to two hours, and someone age 18 or older must be present at the time of installation.
Are there any installation charges?
There is a onetime standard installation fee of $99 for residential customers, and for businesses, the one-time standard installation fee is $199. Non-standard installation rates vary.
Is the service really unlimited?
We provide unlimited usage to all of our customers. No throttling or caps. Please refer to our Acceptable Use Policy for further details.
What equipment will I need?
Our technician will have everything needed. Inside, we will provide a WiFi router, and outside, we will mount a small junction box and then mount one of our antennas in the optimal location selected by you and our technician.
What key factors determine my Internet experience?
In one word: Location, Location, Location. This is true in two aspects.
First, your signal strength from the tower will determine the overall health of your Internet, impacting bandwidth, speed, latency, etc. Our technician will work with you to place our antenna in the optimal location of your property, but the overall health of your Internet will still be impacted by distance from the tower, topography, foliage, and network capacity.
Second, and what many people overlook, is the location of your WiFi router within your home. WiFi coverage is impacted by several factors, such as multiple floors, wall thickness & composition, mirrors, and complex floor plans. If you want to know if your WiFi router is the culprit for a negative Internet experience, plug a network or Ethernet cable directly from your computer to your router and run a speedtest. If this speed test result is much better than speed tests done via mobile devices around the home, then you know you have a WiFi issue.
Can Point Broadband’s wireless service handle streaming and/or gaming?
We do have many customers who have the capability to stream movies/shows (Netflix, Hulu, etc.) or do console gaming. However, this is not something that we guarantee to our wireless customers. This will be based on what service plan you have and how strong your service levels are. Your latency or ping level will be based on how strong your connection is to our tower and will also depend on the type of equipment you are running.
What kind of Internet Support do you offer to your customers?
We have a well-staffed team that is available to support you.
Our Customer Support Team is available 8:00-9:00 Mon-Thurs, 8:00-7:00 Fri, & 9:00-5:00 Sat.
In addition, we have a Contact Form (https://point-broadband.com/contact/) which automatically creates a case in our queue for a call back in regards to your questions.
Our response time in most cases is no more than 24 hours depending on volume.
SOUTH CENTRAL OHIO.
There are a variety of villages, towns and cities that make up Ohio’s South-Central region. South of the state capital of Columbus, you can find Lancaster, Circleville, Commercial Point, Amanda, and more communities with a lot of history, charm, activities and amenities.
The county seat of Pickaway County can be found in Circleville, Ohio, 26 miles south of Grove City. Circleville was founded in 1810 by European-American settlers that were moving west after the American Revolution. The largest DuPont plant in Ohio is located here, and it is home to other major manufacturers like PPG Industries and Fastenal.
In Columbus, there are many things to enjoy such as COSI, the Center of Science and Industry, a science museum and research center. Columbus is also home to Ohio State University and several professional sports teams, such as the Columbus Blue Jackets (Hockey) and the Columbus Clippers (Baseball).
Point Broadband is excited to bring fast, reliable fixed wireless Internet the residents and businesses of South-Central Ohio. Point Broadband’s fiber-fed fixed wireless network brings a strong, consistent wireless signal from vertical assets in the community. This robust network provides better latency due to the reduced distance that the signal travels.
Here are a few of the many things to do and see in South-Central Ohio:
POINT BROADBAND
844-40-POINT
