Point Guard.
Peace of mind for your Internet equipment for only $6 a month.
Point Guard, The Point Broadband Care Plan, provides you with peace of mind that your Point Broadband equipment will be maintained with no surprise out-of-pocket costs to you. Benefits include free Wifi router support, no charge service calls, and telephone assistance in setting up all your new wireless devices.
Price: $6.00/Month
1. Service Calls with the Point Guard Plan:
Did you know that Point may charge customers without the Point Guard Plan an $80 trip charge plus $50/hour for most service visits? That’s $130 for the first hour, and then an additional $50/hour after that. As part of the Point Guard Plan, this rate is waived when our support team deems you need a service call.
- Remodeling and need your outdoor equipment moved? No problem when you have Point Guard!
- Dog chew through your wires? No problem when you have Point Guard!
- Lightning strike your wiring? No problem when you have Point Guard!
- No surprise charges for service calls!
2. Connecting Multiple Devices with the Point Guard Plan:
Did you know that Point support technicians can help you connect multiple devices to your Point Wi-Fi? In the past, a fee was charged to connect multiple devices. Now with Point Guard that fee has disappeared.
- No need to call multiple companies’ support lines to set up your new phone, tablet, or gaming console.
- A one-stop shop to get all your devices connected to your Point Wi-Fi over the phone in minutes.
Sign me up for Point Guard!
By filling out this form, you are signing up for Point Guard, Point Broadband’s Service Protection Plan, which could protect you from costly repair charges for unexpected issues. Point Guard is only $6/mo. added to your monthly plan and will eliminate the potential of $99 service call fees.
This service protection plan includes:
- Service calls for most visible wiring, equipment and set up for high speed internet.
- Service calls for support and customer education when you need it.
- Flexibility to cancel the plan anytime, no contract required.
- See full plan terms and conditions here.