Lobby Closures (see payment information posted below)
Our Opelika, AL lobby opened on Monday, June 22 by appointment only. Please call 334-748-9800 to make an appointment. Our Bristol, VA office lobby is still closed to the public, but will reopen soon. Our Bainbridge, GA office is closed until further notice.
Manage Your Account Online
Use Point Broadband’s online bill pay and 24/7 account access. Make payments and view transactions conveniently from this site. It’s easier and faster (in most cases) to manage your account digitally, especially given call wait times may be longer than usual. Access or take a few minutes to set up your account here.
If you would like to make a payment at one of our local office locations, we want you to know that we have an external drop boxes for your convenience/safety:
- 600 Fox Run Parkway, Opelika, AL 36803 – in the drive through (drive through staffed during regular office hours)
- 15022 Lee Hwy, Bristol, VA 24202 – at the entrance near the security gate
We continue to monitor this quickly evolving situation and are here to assist our customers as needed. We will keep you updated on this page and through our social media channels.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention.